Terms and Conditions

User Terms:

You will receive a password and account designation upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account.

You agree to :

  • Immediately notify MALA'S of any unauthorized use of your password or account or any other breach of security.
  • And ensure that you exit from your account at the end of each session. MALA'S cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 2.

Shipping Terms:

Orders will be shipped within 7-10 business days after order is Confirmed by Customer.

Shipping will be free for some specific location shown in the portal.

Any fraudulent activities, including creating duplicate accounts, aliasing, placing multiple Romaorders or violating the terms and conditions will lead to order cancellation.

Delivery Terms:

Mala's will make a maximum of two attempts to deliver your order. In case the customer is not reachable or does not accept delivery of products in these attempts Mala's reserves the right to cancel the order(s) at its discretion. An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, delivery may take longer due to

  • bad weather
  • political disruptions
  • other unforeseen circumstances

"We deliver our products through out India. However, there may be certain areas where we do not deliver. Each product page has a Shipping Area Check.(Use City check option)"

"All orders are shipped by delivery company between 9am - 6pm, Monday to Saturday. It takes maximum of 10 days for shipping."

 
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